Shipping policy
Shipping Policy
Order Processing
All orders are currently processed and dispatched the next working day after they are placed.
Shipping Method (Current)
At present, orders are shipped using Evri Express.
Estimated delivery time:
• Evri: 3-4 working days after dispatch.
Upcoming Change to Shipping
We are currently transitioning to a fulfilment centre to improve our service and delivery speeds.
Once this transition is complete:
• Orders placed before 12:00pm (midday) will be dispatched the same day.
• Orders placed after 12:00pm will be dispatched the next working day.
• All orders will be shipped using Royal Mail.
We will update this page once the new fulfilment process is fully in place.
Delivery Information
Delivery times are estimates and may vary during busy periods or due to courier delays.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout, as we cannot be responsible for delays caused by incorrect details.
Contact
If you have any questions about your order or delivery, please contact us at:
hello@soxuk.co.uk